The Challenge
Sales data existed, but not in a form that could drive better decisions.
Neomedical distributes ENT surgical tools to hospitals and pharmacies across South Africa and Namibia. Sales were being recorded in Pastel, including the representative attached to each sale, but the business still needed a clearer way to convert that raw information into practical commercial insight.
Management needed to understand which products were gaining traction in each region, which customers were growing or declining, how representatives were performing against expectations, and where effort should be focused to improve market penetration and new product adoption.